The Hidden Fees Problem: How FileJoy Eliminates Surprise Charges
7/12/2025 • FileJoy Editorial
#filejoy#pricing#transparency#hidden-fees
The Hidden Fees Problem: How FileJoy Eliminates Surprise Charges
You think you're paying $29. You end up paying $200+. Here's how FileJoy fixes this.
The Hidden Fee Trap
Step 1: Attractive "Starting At" Price
- "Free" or "Starting at $0"
- Gets you in the door
- Seems like a great deal
Step 2: Required Upgrades
- "You need Self-Employed version" (+$60)
- "State return required" (+$50)
- "Can't file without this" (+$30)
Step 3: Optional Upsells
- "Add audit protection" (+$40)
- "Get priority support" (+$20)
- "Unlock advanced features" (+$50)
Step 4: The Final Bill
- Started at: $0
- Ended up paying: $200+
Real Examples
TurboTax:
- Advertised: "Free"
- Reality: $119 (Self-Employed) + $50 (State) = $169
- With upsells: $219+
H&R Block:
- Advertised: "Starting at $35"
- Reality: $89.99 (Self-Employed) + $36.99 (State) = $126.98
- With upsells: $176.98+
TaxAct:
- Advertised: "Starting at $24.95"
- Reality: $64.95 (Self-Employed) + $44.95 (State) = $109.90
- With upsells: $159.90+
FileJoy's Transparent Approach
What You See Is What You Pay:
- Base plan: $99/year (clearly shown)
- Additional states: $29/state (clearly shown)
- No hidden fees
- No surprise charges
- No required upgrades
Everything Included:
- All Schedule C features
- All self-employment calculations
- All deduction finders
- Calculation audit
- Receipt storage
- Email support
- No premium tiers
The FileJoy Promise
No Hidden Fees:
- Price shown upfront
- No surprise charges
- No required upgrades
- All features included
Transparent Pricing:
- Clear pricing structure
- Easy to understand
- No fine print
- No gotchas
Fair Value:
- Pay for what you need
- Get everything you need
- No upsells required
- No premium features locked away
Cost Comparison
Scenario: Freelancer, 1 state
TurboTax:
- Advertised: "Free"
- Actual cost: $169
- With upsells: $219
FileJoy:
- Advertised: $99
- Actual cost: $99
- **Savings: $70-$120**
Why This Matters
Budget Planning:
- Know what you'll pay upfront
- No surprise charges
- Can plan your expenses
- No last-minute decisions
Trust:
- Transparent companies are trustworthy
- No bait-and-switch tactics
- Honest about pricing
- Respect for customers
Value:
- Pay fair price for fair value
- No overpaying for features you don't need
- Get everything you need included
- Better overall value
The FileJoy Difference
We believe in honest, transparent pricing. No hidden fees, no surprise charges, no required upgrades. What you see is what you pay, and what you get is everything you need.
Experience transparent pricing—try FileJoy and see the difference honest pricing makes.